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Commissions and Fraud Review

Manage commission lifecycle and review suspicious activity

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Commissions and Fraud Review

Commission lifecycle is driven by attribution plus Stripe payment events. Use the commission review screens to understand what is payable, what is still waiting, and what needs fraud or refund review before payout.

Commission States

StateMeaning
pendingCommission exists but is still inside the configured commission delay or review window
dueCommission is eligible to be included in a payout run
processingCommission is attached to a payout that is being processed or exported
paidCommission has been paid or marked paid through payout reconciliation
voidedCommission was invalidated by refund, dispute, duplicate payment, or manual review

Fraud Signals

When self-referral detection is enabled, AffiliateBase can flag suspicious conversions for review before they are paid. A fraud flag is a review prompt, not proof by itself.

Common review inputs include:

  • affiliate email and customer email
  • referral IP and user-agent context
  • Stripe sale details
  • campaign and link ownership
  • refund, dispute, or duplicate payment history

Merchant Review Actions

From commission review, operators can resolve flagged commissions:

  • Approve: clear the fraud review flag and let the commission continue to pending or due based on its due date.
  • Reject or deactivate: void the commission when abuse or invalid attribution is confirmed.
  • Leave pending: keep the commission out of payout until the evidence is clear.

Outcome Guidance

  • Use Approve when the affiliate/customer relationship looks legitimate.
  • Void only when there is a concrete reason, such as confirmed self-referral, duplicate Stripe payment, refund, dispute, or known invalid attribution.
  • Do not pay commissions in pending, processing, or voided state.
  • Keep notes or payment references when a finance or support decision depends on external evidence.

Refunds and Disputes

Refund and dispute events can adjust or void commission outcomes depending on the timing and state of the commission. Review the sale and commission details before including the affiliate in the next payout run.

Next steps