Billing & Plans

Understand AffiliateBase pricing plans and manage your subscription

Table of Contents

Billing & Plans

AffiliateBase offers flexible pricing plans to match your affiliate program’s needs. This guide covers plan features, billing, and subscription management.

Available Plans

Free Plan

$0/month

Perfect for getting started:

  • Up to 5 affiliates
  • Unlimited revenue tracking
  • REST API access
  • Unlimited team members
  • Core features included

Starter Plan

$39/month or $390/year (save $78)

For growing programs:

  • Unlimited affiliates
  • Up to $7,500 monthly affiliate revenue
  • Everything in Free, plus:
  • PayPal payouts
  • Wise payouts

Growth Plan

$69/month or $690/year (save $138)

For established programs:

  • Unlimited affiliates
  • Up to $15,000 monthly affiliate revenue
  • Everything in Starter, plus:
  • Branded affiliate portal
  • Invite-only campaigns
  • Priority email support

Pro Plan

$119/month or $1,190/year (save $238)

For high-volume programs:

  • Unlimited affiliates
  • Unlimited revenue
  • Everything in Growth, plus:
  • Priority support
  • Advanced features

Plan Comparison

FeatureFreeStarterGrowthPro
Affiliates5UnlimitedUnlimitedUnlimited
Revenue CapUnlimited$7,500/mo$15,000/moUnlimited
Team MembersUnlimitedUnlimitedUnlimitedUnlimited
REST API✓✓✓✓
PayPal/Wise-✓✓✓
Branded Portal--✓✓
Invite-Only--✓✓
Priority Support--✓✓

Revenue Caps

What Counts Toward Cap

Revenue cap tracks monthly affiliate-driven revenue:

  • Conversions attributed to affiliates
  • Commissionable revenue
  • Calculated on rolling 30-day basis

What Doesn’t Count

  • Revenue from non-affiliate sales
  • Revenue before attribution
  • Refunded transactions

Exceeding Your Cap

If you exceed your plan’s revenue cap:

  • Dashboard notification displayed
  • New referrals may be paused
  • Upgrade prompt shown
  • Existing commissions unaffected

Solution: Upgrade to a higher plan.

Managing Your Subscription

Viewing Current Plan

  1. Go to Settings → Subscription
  2. View your current plan
  3. See billing cycle and next payment

Upgrading

  1. Go to Settings → Subscription
  2. Click Upgrade
  3. Select new plan
  4. Complete payment
  5. New features available immediately

Prorated billing: You pay the difference for remaining billing period.

Downgrading

  1. Go to Settings → Subscription
  2. Click Change Plan
  3. Select lower plan
  4. Confirm downgrade
  5. Takes effect at next billing cycle

Note: Ensure you meet new plan limits before downgrading.

Canceling

To cancel your subscription:

  1. Go to Settings → Subscription
  2. Click Cancel Subscription
  3. Confirm cancellation
  4. Access continues until period ends

After cancellation:

  • Features revert to Free plan
  • Data retained
  • Can resubscribe anytime

Billing Details

Payment Methods

Accepted payment methods:

  • Credit cards (Visa, Mastercard, Amex)
  • Debit cards
  • Processed securely via Stripe

Billing Cycle

  • Monthly: Billed on subscription start date each month
  • Annual: Billed once per year (save ~17%)

Invoices

Access invoices:

  1. Go to Settings → Subscription
  2. Click Billing History or View Invoices
  3. Download PDF invoices

Updating Payment Method

  1. Go to Settings → Subscription
  2. Click Update Payment Method
  3. Enter new card details
  4. Save

Discounts

Annual Discount

Save approximately 17% by choosing annual billing:

  • Starter: $78 savings
  • Growth: $138 savings
  • Pro: $238 savings

Coupon Codes

Have a coupon code?

  1. Go to Settings → Subscription
  2. Click Apply Coupon
  3. Enter your code
  4. Discount applied to billing

Frequently Asked Questions

What happens if I exceed affiliate limit?

On Free plan (5 affiliate limit):

  • Cannot invite more affiliates
  • Existing affiliates continue working
  • Upgrade to unlock unlimited

Can I switch between monthly and annual?

Yes:

  1. Cancel current subscription
  2. Resubscribe with new billing cycle
  3. Or contact support for seamless switch

Is there a free trial?

The Free plan serves as an unlimited trial:

  • Full core features
  • Up to 5 affiliates
  • No time limit
  • Upgrade when ready

What payment currencies are accepted?

Billing is in USD. International cards accepted with automatic conversion.

Can I get a refund?

Contact support within 30 days of payment for refund requests. We evaluate on a case-by-case basis.

Enterprise & Custom Plans

Need More?

For high-volume or custom requirements:

  • Custom revenue caps
  • Dedicated support
  • Custom integrations
  • Volume discounts

Contact us at support@affiliatebase.com for enterprise pricing.

Troubleshooting

Payment Failed

  1. Check card details are correct
  2. Verify card isn’t expired
  3. Ensure sufficient funds
  4. Try different payment method
  5. Contact your bank if declined

Can’t Access Paid Features

  1. Verify subscription is active
  2. Check payment succeeded
  3. Log out and back in
  4. Clear browser cache
  5. Contact support

Wrong Plan Showing

  1. Check subscription status
  2. Verify payment completed
  3. Allow a few minutes to update
  4. Contact support if persists

Next Steps